Check-in, check-out and property rules
To help make your stay at Tilal Jabal Al Kabah in Makkah as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.
At Tilal Jabal Al Kaabah, we value every guest’s comfort and strive to maintain a seamless and pleasant experience throughout your stay in Makkah. Please review our key policies to help you plan your visit with confidence:
Check‑In & Check‑Out: Check‑in begins at 4:00 PM, and check‑out is by 12:00 PM. Early check‑in and late check‑out may be available upon request, subject to availability.
Reservation & Cancellation: Flexible booking options are offered. Free cancellation may be available depending on your chosen rate plan.
Children & Extra Beds: Children are warmly welcomed. Cribs or extra beds may be provided in selected rooms upon prior arrangement.
Pets: For the comfort of all guests, pets are not allowed on the property.
Payment Methods: We accept major credit cards and digital payments to ensure a convenient check‑in experience.
Smoking Policy: The hotel maintains designated non‑smoking floors, including the exclusive Silk Floors, for a healthier environment. Our policies are designed to provide clarity and ease, ensuring that your stay remains stress‑free and memorable just steps from Al‑Masjid Al‑Haram.
Tilal Jabal Al Kabah
Makkah
