Tilal Jabal Al Kabah Policies

At Tilal Jabal Al Kaabah, we value every guest’s comfort and strive to maintain a seamless and pleasant experience throughout your stay in Makkah. Please review our key policies to help you plan your visit with confidence:

Check‑In & Check‑Out: Check‑in begins at 4:00 PM, and check‑out is by 12:00 PM. Early check‑in and late check‑out may be available upon request, subject to availability.

Reservation & Cancellation: Flexible booking options are offered. Free cancellation may be available depending on your chosen rate plan.

Children & Extra Beds: Children are warmly welcomed. Cribs or extra beds may be provided in selected rooms upon prior arrangement.

Pets: For the comfort of all guests, pets are not allowed on the property.

Payment Methods: We accept major credit cards and digital payments to ensure a convenient check‑in experience.

Smoking Policy: The hotel maintains designated non‑smoking floors, including the exclusive Silk Floors, for a healthier environment. Our policies are designed to provide clarity and ease, ensuring that your stay remains stress‑free and memorable just steps from Al‑Masjid Al‑Haram.